Managing Your Security Settings

This tutorial will show you how to manage the security settings in your WRMD account. Specifically, it will show you how to restrict remote access to your account, meaning users of your account will be able to sign into WRMD only from a computer at your clinic. This is the most powerful security setting available in WRMD. If you choose to restrict user’s access in this way, follow the steps below.

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Managing Security Settings

Step 1

Visit and log into your account using the username and password that you registered with. 

Step 2

Access your account settings. Click on the arrow next to your name in the top right corner and choose settings from the drop down menu.  

Step 3

On the left sidebar, click on Security in the WRMD category to access the security settings.

Step 4

Choose YES to restrict remote access. Restricting remote access will allow users to sign into your WRMD account ONLY from a computer at your clinic. 

Warning: Only turn this feature on while at your clinic. If you do it from elsewhere, you may lock yourself out of the database. Either someone at your clinic would have to fix the settings (they would need to have super admin status) or you would have to contact us directly to fix it (

Step 5

Input your clinic’s static IP address into the text box. If you don’t know your clinic’s IP address, try these options:

  • Click on the hyperlink displayed ( This site will tell you what it thinks your IP address is. 
  • Confirm your IP address from the site: with what WRMD thinks your address is (see the red text display). If the addresses match, then your IP is static and you can safely use this address.

Warning: If your IP addresses do NOT match, then DO NOT use the restrict remote access setting! It may indicate that your IP address is not static, or it is dynamic and may change periodically, which will cause problems.

Step 6

Even though you’ve restricted remote access to all your users, you may grant permission for certain roles or specific users to access your WRMD account remotely. Check the box next to the role(s) you would like to have off-site access or click the box next to a specific user’s email address.

Step 7

Once you have set the security features the way you want, click the green Update Security Settings button.

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