Setting your territory and geographic preferences

WildAlert is a multi-territory platform. Cases, targets, and analytics are scoped to a single territory (for example: CDFW for California, FWC for Florida, WDFW for Washington, AGFD for Arizona, or PGC for Pennsylvania). Until you set a territory, WildAlert will take you to the User Settings page whenever you try to open any other page, with a red notice asking you to update your settings.

Step 1 — Open User Settings

If you have just registered, you will already be on the User Settings page. Otherwise, click your name (or profile photo) in the upper-right of the top banner and choose User Settings from the dropdown.

Step 2 — Choose your territory and agency

In the Geographic Information section, open the Territory / Agency dropdown and select the agency that represents the territory where you work. If you have not previously set a territory, a red note will appear next to the field reminding you that this is required for WildAlert to work.

Step 3 — Set your time zone

While you are on the Settings page, choose your Timezone from the dropdown. This affects how dates and times are displayed throughout WildAlert.

Step 4 — Save your changes

Click Save. The page will refresh, the red notice will go away, and you can now open the rest of WildAlert. Cases, alerts, and dashboard data are now filtered to your chosen territory.

Can I switch territories later?

The Territory / Agency field is locked for most users once it has been set — this prevents accidentally viewing data scoped to a different agency. If you need to change it, contact your WildAlert administrator or send a message via the Help Scout chat bubble in the lower left.