Setting your territory and geographic preferences

WildAlert is a multi-territory platform. Cases, targets, and analytics are scoped to a single territory (for example: CDFW for California, FWC for Florida, WDFW for Washington, AGFD for Arizona, or PGC for Pennsylvania). Until you set a territory, the dashboard will show a red banner asking you to update your settings.

Step 1 — Open User Settings

Click your name (or profile photo) in the upper-right of the top banner and choose User Settings from the dropdown.

Step 2 — Choose your territory and agency

In the Geographic Information section, open the Territory / Agency dropdown and select the agency that represents the territory where you work. If you have not previously set a territory, a red note will appear next to the field reminding you that this is required for WildAlert to work.

Step 3 — Set your time zone

While you are on the Settings page, choose your Time zone from the dropdown. This affects how dates and times are displayed throughout WildAlert.

Step 4 — Save your changes

Click Save. The page will refresh and the red banner at the top of the dashboard will go away. Cases, alerts, and dashboard data are now filtered to your chosen territory.

Can I switch territories later?

The Territory / Agency field is locked for most users once it has been set — this prevents accidentally viewing data scoped to a different agency. If you need to change it, contact your WildAlert administrator or send a message via the Help Scout chat bubble in the lower left.